Q & A
Real Questions. Honest Answers. Your Routine, Made Clear.
Q: Are your products suitable for ALL ?
A: Yes. We focus on balance, hydration, and long-term care — not fairness.
Q: I’m new to skincare. Where should I begin?
A: Start with the Daily Defence Starter — Cleanser + Vitamin C + SPF. It’s your core protection routine.
Q: How do I know which products suit me?
A: Try our Start Here ,CONTACT BEAUTY ADVISOR — it guides you based on your skin concerns.
Q: What’s in the Daily Defence Starter?
A: Cleanser (Rice Water), Vitamin C Serum (10%), and Broad-Spectrum SPF 50+ Shield.
Q: Will this make my skin fairer?
A: No. Our goal is healthy, hydrated, and even-toned skin — not lightening.
Q: Can I use this with my current moisturiser or serum?
A: Yes. This kit is safe to combine with most products. Just keep Vitamin C and SPF in your morning routine.
Q: How long before I see results?
A: Most users report smoother skin in 7–10 days. Full results in 3–4 weeks with consistent use.
Q: Is it safe for sensitive or acne-prone skin?
A: Yes. formulas are gentle, SOME PRODUCT HAS fragrance, and dermatologist-tested. If you're looking for an alternative, please contact our support team.
Q: Can men use Brown Routine products?
A: 100%. Skin doesn’t have a gender — everyone deserves good care.
Hair Regeneration System
Q: How do I use this kit?
A: Use the Peptide Serum at night for root regeneration, and the Hydra Repair Cream in the morning for hair growth and hydrating .
Q: Is it safe for coloured or treated hair?
A: Yes — it’s free of parabens, SLS, and bleach. Safe for Indian scalps and salon clients.
Q: Which kit should I use for pigmentation?
A: Start with the Pigmentation Control Duo or the Tone Care 360° Kit — they include Tranexamic + Glutathione + Vitamin C + SPF.
Q: Why the collagen drink and face cream?
A: Drink supports collagen internally, creams support topical firmness and tone. Use both for best results.
Q : What is the Collagen Duo Kit?
A: It’s a powerful 2-step skincare system designed to restore hydration, improve skin elasticity, and support collagen levels — especially curated for brown skin experiencing early signs of dryness, dullness, or sagging.
Q: Can I use it with other skincare?
A: Yes, this is an oral supplement routine, so it complements your topical skincare. We recommend pairing it with our Tranexamic Cream or Vitamin C Serum for external support.
Q:Marine collagen ,is this vegan?
A : No, this kit contains marine collagen, which is derived from fish. If you're looking for a plant-based alternative, please contact our support team.
Q: How soon will I see results?
A : Visible improvements like smoother texture, brighter tone, and better hydration may begin in 2–3 weeks with consistent daily use. Long-term structural benefits show in 2–3 months.
Orders, Shipping & Reseller Info
Q: Can I resell Brown Routine in my salon or store?
A: Yes! We offer special pricing and exclusive access via our Partner Page.
Q: Do you offer COD and EMI?
A: we offer NO ,Cash on Delivery and YES ,EMI options on bundles.
Q: Where do you ship?
A: Pan-India. You’ll get tracking details via WhatsApp/SMS/email.
