Refund policy

Thank you for shopping with us. We offer a seven-day return policy for most products, with some exceptions. Please note that certain products may not be eligible for refunds. If you have any questions about our return policy or the eligibility of a particular product, please contact us care@brownroutine.com.

To initiate a return, please ensure that the product is unused, in its original packaging, and accompanied by proof of purchase. Once we receive and inspect the product, we will process your refund. Please note that shipping costs are non-refundable.

Thank you for your understanding and cooperation. We value your business and hope to serve you again in the future.